Curtis Howard Renke


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OBJECTIVE

Strong minded, energetic team player with 2 years hard drive, 2+ years management, and 10+ years retail experience seeks a full time position in Help Desk, computer hardware, or entry level web design.

Experience:
 
Interstate All Battery Center Asst Manager May 2003 - Present
Phoenix Auditing Auditor Novenber 2002 - May 2003
EDS, Kelly Services , Maxtor Level 1 Tech Support December 2001 - Present
 

Handling level 1 tech support & customer service calls for Maxtor and Quantum hard drives
Temporarily employee for Kelly Services, hired on full time with Electronic Data Systems (EDS)
 Assist in the sales, installation, maintance troubleshooting and replacement of Maxtor and Quantum hard drives
Experience with ATA, SCSI, FIREWIRE, and USB drives
Maintained a Customer Satisfaction rating above 4.0, as well as an Escalation rate under 5%.

Core Staff, McData Level 1 Engineer August 2001 - October 2001
Source Communications Network Installer April 2001 - August 2001
Grand Automotive Internet Sales Manager January 2000 - April 2001
Super K-Mart Hardlines Manager April 1998 - January 2000
Penske Auto Center Manager August 1995 - April 1998
United States Navy Ships Serviceman 3rd Class August 1991-August 1995
Education:
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